Well, the whole experience was wierd. I took in both those wheels, to have the spoke replaced, and both trued. I also took in another, a flip flop hub, for them to remove the freewheel. When I got back, the girl told me they'd done the spoke replacement, but the mechanic had put a note on it saying "bad rim", so it might go out of true again. Then she gave me back 2 wheels. I asked for the third, and she then disappeared for a while, came back with it and said "they couldn't do anything with this one because the rim is damaged". Now it sure as hell wasn't like that when I brought it in, but I think it was just miscommunication between the wrench and the girl running the till. I like this shop, generally. They don't sell anything I want, but their labour rates are very reasonable, they're VERY local, and they give me all the bike boxes I want. I think I'll give them the benefit of the doubt.