No, it's another reason to shop carefully, and to understand what you've purchased and how to properly use it...OP said he's not using the cleats that came with the pedals, and I have to guess from the other comments that it is the source of the problem -- nothing inherent about being clipless. I note in the ad copy on the Nashbar page that they do not mention SPD anywhere. Simply "dual-sided" and "clipless". Caveat emptor...