Originally Posted by Juha
This may vary. In Finland, I can contact seller or manufacturer, whichever is more convenient for me. Both have legal obligation to help me out and sort out the expenses and arrangements between each other. It does not really matter to me which of them is the warranty provider.
Ziemas, another thing crossed my mind: this seems to get sorted out now, but if things continue to get complicated, referring to EU Consumer Policy might help. All parties involved are in EU (manufacturer, seller and you). For details see
EU Consumer Affairs web site.
--J
Thanks for the tip. I hope I don't have to go that route, but it's good to know that it's available.
Last edited by Cyclist0383; 08-29-06 at 07:05 AM.