Originally Posted by patentcad
The term used by my LBS's staff to describe the personell @ Specialized was 'real scumbags'.
Ouch.
I do have to admit I agree with your LBS on this one...if the Specialized Rep said to give the equipment away then Specialized should cover the costs. I know my LBS has only had very good expierences with Specialized and they think very highly of them...but in the situation you describe I can see how they think otherwise.
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