Hey Chi, little story as to why I do this:

My good friend (a car mechanic) refered me to another buddy of his to work on my wife's car. This was a third car we were going to sell, so I was in no hurry to get the work done. No problem, they used it as "fill in" work when they slowed down. After my car being there for almost 3 months, I found a great deal on a new truck and decided to trade her car in. They quickly looked at her car, determined there was a small problem in the vaccuum line and it would cost $150-200 to fix. I explained I was going to trade it in, they suggested NOT to do the work and just trade the car in. Great, what do I owe you? Nothing! What? You guys spent a couple hours just figuring out the problem, plus it sat in your shop forever. Nah, you're a friend of a friend. Ummm, o.k.

That Fri., I ordered about 4 pizza's and some cokes and had them delivered to the shop.

After I got my truck (used) I decided I better get a brake job. I called to schedule an appointment, gave the guy my name and asked if he remembered me. He said, "Of course, you're the guy that sent all those pizzas. When do you want to come in?".

It's called courtesey. It happens so infrequently, that when it's done, people really remember you for it!

I wish everyone would act this way!

L8R