Yeah, you're right - I just got carried away with my own rhetoric. I've heard too many good things about other bikes from Giant, and the Cypress gets pretty good reviews.

While I don't see myself riding a hybrid for much longer, there was no reason to slam the manufacturer. They're replacing the BB for free, after all.

Is a cartridge type BB replaceable with one that can be repaired/repacked? or does the frame have to be built for one or the other?

c~