Thanks for the kind remarks. I think I was bamboozled and left not having inspected the bike carefully. If I had been more patient I could have waited until the next day. But I wanted to ride that evening as I was w/o for a whole week, plus I had just started a personal training routine. Moreover, this shop is a 35 mile drive and I was hoping to "feel some love" as the biked still looks new, complete with the "Bike Club" sticker on the downtube.
You live and learn they say.....but why does it seem you continue to have to keep extraordinarily sharp these days?
Once again, Thanks!