I just sent this e-mail. of course, i don't live near them (they don't know that) but if I did, I'd never darken the door (and I *could* one day live there or be riding nearby). Hope that helps your "great delight in sharing my experience with your shop to as many people as possible"


"I read this review today (http://www.bikeforums.net/showthread...threadid=36837) and I have decided not to choose your store should I ever need work on my bike or for purchases of equipment/bikes (I plan to buy a new road bike within a year)...

Sincerely,
Carl J. Stoneham"