Well mistakes do happen even on the finest rides. I still say that, yes, Trek built it wrong, but the whole reason they don't do internet sales is that the mechanics at their authorized dealers are intended to be their last line of defense. We're the first people in the whole chain that get to ride the finished product, so the onus is on us to make sure the bike is built to the proper spec
before Joe Noob ever gets his paws on it!
I can't tell you how often I am telling my young apprentices [Mr Miyagi]
Use eye in head! Find what is problem![/Mr Miyagi] LOL. The bike is the hair, we are the comb!
