Originally Posted by ottawa_adam
Whiney sarcastic letters don't usually get you anywhere. Complaints should be factual with a suggestion for improvement.
It did list the facts quite well though. It even had suggestions for improvement, even though I don't think one should be obliged to provide suggestions. It's bloody obvious: educate your bleeping drivers.
(It also helps to give more details in your reply so that it's clear what post you are replying to.)