Originally Posted by George McClusky
It may have been slowandsteady but does that mean don't come in my store anymore.Let's just drop it and get on with.
Well, maybe it does. And apparently to Wallingford, a company with the best return policy I have ever seen, it does. I wouldn't be too happy to have to eat the cost of a saddle that someone abused. If you just didn't like the saddle, fine. But you abused it with a mallet. You really can't blame them for not wanting to eat the cost of the saddle.
If you look at their website, they resell those "preconditioned" saddles. They obviously can't resell yours, nor can they return it for a refund from the manufacturer since it was abused. Why should they have to eat that cost? And why should they have to risk eating the cost of any other saddles you may abuse in the future?