Thanks for your advice. (I especially like your thoughts on a backup bike... I needed a good excuse to go shopping

) Now that I know that it can take a week or so to get my bike back from the shop, I'll be a little more patient next time.
Ironically, I believe I
was speaking with the mechanic each time I called.

They must have had a terribly busy week. When I went to pick it up today, he had forgotten to do 2 of the three things I specifically requested. He was nice enough to do the other two on the spot, which I didn't mind so much since I got to watch. They really are great guys. It was probably more of a communication thing. If I had known they were going to order a part, I would have brought my bike back after it got in.
Oh well. It's back now and I had a wonderful ride today.
joseph