Originally Posted by damnable
It is not your local shops fault, but the supplier. Whatever you do, try not to make the shop be the victim. Contact their supplier if necessary and tell them exactly how you feel about it.
Yes it is the shop's fault. Logistics and ordering is not that difficult. Sprockets are commodity items and can be had from at least 50 different suppliers. If they can't find one in 3-months, they should definitely lose the sale...
Heck, at certain times, when we didn't have something in stock, we've actually walked down the street and bought parts from a competing bike-shop just to make sure the customer can get their order filled in a timely manner.