My friend just tried to unlock his bike and some weird **** happened. It is one of those cable locks with the 4 number combo (rotating the barrels to change the numbers). He had the combo setup and started to pull the lock apart and then it just stuck. The male end of the lock is about 3/4 of the way out and now it won't go in or out. Tried moving the combo and putting it back and that didn't work. Now he is standing in the cold with the bike not sure what to do. HELP!!