Apropos eBay/Paypal conflict resolution, I'm not sure it works so well. I bought a name-brand rack but was sent a no-name. I protested, the seller said, in essence, "it's a brand-name rack even though it's unmarked, sue me if you don't like it", I took it to Paypal. But they're stalling around and it looks like they're going to deny my claim despite the seller's admission.