I will toss in my endorsement for True North. Hugh built a commuter/tourer/all-rounder for me last spring. It was a big leap for me to buy such an expensive bike basically blind. All the planning was done by email over a couple months. All in all it took about 5 months from first enquiry to the frame in the basement. I am totally pleased with it and with Hugh. He was very patient with my questions and thoughts. The fit is perfect, the build quality and the paint finish are great. The bike carrys a heavy load well and will go where it is pointed.