Originally Posted by Doggus
Do you know who you talked to? I called shortly after reading your post. When I called a month ago, I got the same story I got this morning: no more resistance units for this roller. I talked with someone in Customer Service who then called someone else. I need a straight answer on this, or look for options.
Eh. I just e-mailed them. This is the entire content of the response I got:
Originally Posted by Performance Tech Support
Unfortunately, this unit is not available and probably won't be until March.
Tech
Performance Product Support
800-553-8324
WWW.PERFORMANCEBIKE.COM
The e-mail was actually from "IS5783_12159@is.instantservice.com" which I have to guess is some kind of Help Desk service that Performance uses.
So, to answer your question, no, I don't know specifically who it was. Doubtful that "Tech" is someone's actual name!
