Originally Posted by 'nother

Eh. I just e-mailed them. This is the entire content of the response I got:


The e-mail was actually from "IS5783_12159@is.instantservice.com" which I have to guess is some kind of Help Desk service that Performance uses.

So, to answer your question, no, I don't know specifically who it was. Doubtful that "Tech" is someone's actual name!