YES . . . I love ABH rants. Clearly we are the ones who will never change. Your posts show a great deal of variety.
Your quote "send us a deposit, someday we send you a bike, then you send the bike back to get some of your money back...yeah, that's exactly how America's best bike shops do business, right?."
See, unlike the communists that you normally rant about, we are capitolists. Doing things differently is part of it. If their approach does not work they will not stay in business, right. This is a fact, and no number of shills (which I stunned you think we all actually are) will change that. If you are right they will go away.