Well, maybe I was a little harsh, but I wasn't referring to expense at all. I think that everyone should have a basic knowledge of something before they make a purchase, especially such a large one. It sounds like some of the problems he is having are due to a lack of research/knowledge about the basic workings of a bicycle. I know his bike is new, but cables stretch, bikes need tuned up. It sounds like the bike shop wasn't much help, either.

By "handling the responsibility", I mean knowing what your spending $500 on, how to work it, how to maintain it, and last of all, not ranting immaturely and placing blame on the bike or it's components without proper knowledge.

That said, if it actually is the bike or the shop, or the fork, I would be upset as well. Also, ALOT of people get suspension when it isn't needed, and sometimes it creates more complications/maintenance issues. Usually simplicity involves less money initially and down the road as well. I'm not saying that this is or isn't an issue here, just something I wanted to bring up as well.

Imprezaman, go talk to them at the bike shop. Be level-headed, but explain to them that you're very upset and why. You've made a big purchase with them, and they should do anything they can to keep you in good standing (hopefully....) Good luck.

Jessica