View Single Post
Old 02-26-07 | 07:37 PM
  #1  
ElJamoquio's Avatar
ElJamoquio
Burning Matches.
20 Anniversary
 
Joined: Jan 2006
Posts: 9,714
Likes: 1,025
From: San Jose, CA
Bad Performance.com! Now what?

So I bought a trainer last Tuesday from Performance...

Or so I thought. I went through literally thirty pages of searching, putting in my info, 10% off code, etcetera, and finally got the 'OK - your order has been placed' screen.

Then I didn't get an e-mail. Figuring I might have put in the wrong e-mail address, I sent the Customer service a note on Friday. They asked for my address, and I replied within a half-hour. I still haven't heard back from them, so I called them today. Seeing as I really wanted the trainer for workouts LAST weekend, I asked for discounted expedited shipping. They told me if I could come up with a confirmation code, I would have a chance at getting discounted shipping. After an hour of looking through my cache that day, and various html addresses that are no longer valid at Performance, I'm sick of it.

I'm sick of Performance basically calling me a liar. I'm disgusted that they wouldn't immediately cover the difference in shipping - around $12 on a $200 order. I'm sick of the time I spent. I'm not giving any business to Performance or Nashbar any more; and Nashbar used to be my default go-to web store.


So now what?

Do I get the Blackburn Fluid Trainer from Colorado Cyclist, for ~160+shipping...
http://www.coloradocyclist.com/commo...238&TextMode=0



Or spend the ~$290 + sales tax and get the Cycle Ops 2 from my LBS?
http://www.jacksbikes.com/trainers.html
__________________
ElJamoquio didn't hate the world, per se; he was just constantly disappointed by humanity.

Last edited by ElJamoquio; 02-26-07 at 07:48 PM.
ElJamoquio is offline  
Reply