I ordered a bell helmet on Sept. 28th they said it was shipped on the 29th on Oct 9th I still did not have my helmet, so I reordered another by 2-day shipping and recieved that one on time,it was sent by UPS. The other helmet came two days later and I had to pay for the shipping back to Performance. It was shipped third party by Donnelly shipping,and had their label all over the package. The Post Master at the Post Office said it sat in there warehouse four or five days before they recieved the package.