While I like REI for a lot of things, they just don't cut it in the bike department. Case in point--I have an REI within walking distance of home, and I needed some Keo cleats the other day. I tell the guy I'm looking for some Gray Keo cleats, and he heads over to the little rack (where there are no gray Keo cleats) and hands me a pair of red Delta cleats. "These'll work, right?"
Ugh.
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"Unless he was racing there was no way he could match my speed."