Originally Posted by Shiznaz
That happens so often man, I wouldn't bother with the angry letter. I have one working key left for my krypto mini, the others snapped or twisted badly. Just send them an email with your serial number and information and they should send you some new keys
The part of the key that snapped is still stuck in the lock. And I like being an angry consumer, I'll be sure to get at least a new lock out of the deal.