Originally Posted by Blaireau

Is it that hard to understand ?!?

Example: You buy a bike, it has a manufacturing defect (e.g., bad paint job, or improperly welded tubes, whatever...). I've heard that some companies stand by their products and that others are... shalll we say, more difficult.
So, I was trying to ascertain which was which by way of this great resource, BF. Gotaproblemwithat?