Hate it when shop staff are rude - Nalsima is like that sometimes too.
Rang a restaurant today to be told they don't like foreigners dining there. Fact is casual racism exists here - the Makino guy might have hated all non Japanese. Certainly might have hated Americans. You were probably lucky you weren't Chinese. As you know, there's still signs at some sentos and pa*****o parlours saying "No Foreigners".