Originally Posted by blindvelcro

I lost track of the bike path I was on, so I was drifting along in a parking lot at 8 mph (as documented on my Garmin) while looking to the right for the bike path. There was an island in the parking lot jutting out that I hadn't noticed, and I ran into the curb. Everything seemed okay, and I rode it for a month before I noticed a linear defect in clear coat at the juncture of the head tube and down tube. This had to be a crack in the carbon. I contacted my retailer and then BMC. It was designated a crash, not a warranty repair. BMC offered me a crash replacement frame for 30% off retail price of $3550. I purchased it. Then I heard from Calfee (who I had emailed a week earlier), and found they could repair the frame (it will cost about $300) So, I've kept the new frame, and am sending the cracked frame to Calfee to repair. When I get it back, Mrs. Ritterview is going to be suprised to find her aluminum Orbea transformed one day into a BMC Pro Machine SLC01, and we will have twin Pro Machines.

I don't know whether BMC should have offerered me something better than a 30% crash replacement for a an 8 mph curb smack. I might have to conduct a poll thread.