Originally Posted by genericbikedude
I used to like Via. I sort of knew the owner, and he was always friendly to me. But then they tried to sell a ****ty gaspipe beat-up FRENCH frame to my buddy for a FG for $100!!!!! And a ****ty quando/weinmann wheelset for like $200 or something ridiculous. They wanted another $50 or something for the grindy bb and hs that were already in there.
Granted, my buddy didn't know **** and was a prime target ("We cheat everyone and pass the savings on to YOU"), but I felt that this was dishonest.
I also dislike the fact that many of the cool parts that they have are not available downstairs, and that you have to get them on the internet.
Via was the first place I went, I kept going back with cumulatively lamer experiences as much as I get along with their mechanics. Once I started doing my thing at Bike Church, I left them behind... the last straw was when the owner cussed me out for putting my bike over my shoulder when leaving the shop.