Originally Posted by pitboss
any reason why you didn't take this up with Trackstar first? That would be the logical progression of getting things straight instead of posting a warning on here.
I would have waited to post this here until you get a response from them. People do make mistakes and I am sure they would look into your findings and right the wrongs.
i guess i just didn't think it was worth the time to ride my bike into manhattan to talk to them about it when i could fix them all in ten minutes at my apartment in brooklyn...anyway, the reason i didn't tell them imediately when picking up the bike is that i had to rush just to get there before they closed, and just paid the remainder on my bill and left, my mistake, i know...but still...
to dutret...i'm NOT surprised they are good at aesthetics, i'm just surprised that any shop that professes to be all about track bikes, would miss ANY adjustments, since track bikes need so few. but i do agree that the "pretentious" tag they get labelled with is completely unwaranted. they are really nice, and any pretention is toward the loads of LES hipsters that go in and out of there asking them assine questions, not towards anyone who is actually interested in doing business with them.