I despise the ethos of conspicuous consumption that surrounds that ****hole.

Really though this isn't about my disgust with trackstar or those associated with it but rather that I don't understand the "you can't complain till you've given them a chance to make it right" mentality of this board. If a shop does sloppy work it's good to know about it whether or not they are willing to fix their mistakes. Rational people will understand that one incident shouldn't be held against them but if every incident is suppressed there is no way to discover a trend.