to everyone posting that i'm the jerk for complaining about this, did you even read my posts? 75% of what i said (granted i didn't count the words so i'm estimating here) was COMPLIMENTARY to the shop, just like mcatano so accurately pointed out. i don't hate the shop at all (although dutret clearly does, wow) i'm just saying that a loose hub is not good practice (the other things, whatever, they're just a bit sloppy, but no big deal). there 4 points on a bike where rotating parts contact bearings, given hat these days most BB's are cartridge that brings the number down to 3, just 3! perhaps some may disagree, but to me the headset and the two hubs are 3 of the most important adjustments on a bike and are not to be looked over despite being busy, being human, making mistakes, the bike being less expensive than others, or any of the other myriad of excuses that are strewn about over the last two pages. i am really surprised how many people are cool with their LBS selling them a bike without checking the hub, and even how many are cool with walking away with a bike that hasn't been cleaned.

and for the record to all those who believe i either made up the problem, or the hub just got loose in the first week, this is not the case and this is not a vandetta against the shop; i think they are great people. I'm only just trying to let people know my experience. people post on here ALL THE TIME asking if shop A or shop B is any good or if they should purchase there, so it follows that said message board should also have reviews, positive and negative, of shops so those interested can glean information for themselves.

but, i guess this is not what people want, duly noted.