guys I don't think this is reasonable at all..... if it's a ram issue they should have looked at it immediately!!!
This couple hasn't enjoyed their purchase. The box doesn't work, it's not we've been using it for a few weeks .... it flat out never has worked like it should. New box time...you figure this one out. If some sales rep told me I have to wait potentially upto a month while they out my warranty trying to figure out what's wrong with a box a that has NEVER worked correctly for ANY extended period of time..I'd lose my mind.