Originally Posted by cavernmech
Customer enters shop asking for help with his integrated headset. Headset is shot..sell him replacement. Thanks me and leaves shop. Comes back 2 minutes later bearing his Redbull rep card and a free case of Redbull. Keith has shaky hands all of a sudden.
Keith, have you learned nothing from your Imac experience? Bike comes in, blame customer, suggest that you'll look it later if he's lucky, and profit.
This whole helping the customer thing.... it just doesn't compute!