cyclepath
Join Date: Sep 2005
Location: "The Last Best Place"
Posts: 3,550
Bikes: 2005 Trek Pilot 5.0, 2001 Specialized Sirrus Pro, Kona Lava Dome, Raleigh hardtail converted to commuter, 87 Takara steel road bike, 2008 Trek Soho
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From my experience, poor customer service is becoming more and more common for many companies. It's especially maddening to me when a company doesn't hire enough staff to handle calls.
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"Without music, life would be a mistake."
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