Originally Posted by Daily Commute
Here is the response I got from the complaint. Given that this was one incident, it seems fair to me.
<snip>Additionally, we are placing undercover officers on this bus to monitor the performance of this operator. <snip>
Pop quiz: what's wrong with this picture?
Okay, time's up. Did you spot it? Yes, there it is. The "undercover" is, by this letter, blown. Since it was written by an official of the bus company, the letter is a public record. The driver, if he's smart and covering his @ss, is requesting and receiving all public records relevant to the investigation of him (you can bet his union rep(s) and/or attorney(s) advised this). 'Course, just knowing there may be a "narc" on board will keep him on his toes for a while. It'd be useful for the bus co. to put the undercovers on board, say, two months from now, when the driver's guard might be down.