Originally Posted by
I_bRAD
Yeah, they did the same on mine both times it was in for warranty (for the same problem) It's a shame, since I'd spent much time and effort removing the old ones. You'd think if a customer sent in a bare frame... then perhaps that's the way they might like it back!
A bottle of Acetone and a rag will make short work of the decals if you want them off.
To the OP: maybe they really did send you a new frame and just stamped the same serial number on it.