I've got one. A great bike for the price. Not to scare you off, but here are my gripes.

1. I too have that ticking in the BB and it is driving me crazy. I think I will take it to the LBS. Can other people post their solutions when they find them?
2. It's also a little heavy carrying up stairs.
3. Great shifting, but I think it has TOO many gears. I don't use the granny gears much or the massive ones either.

Honestly, for the price, it is extremely competitive for most out there. I like the upright posture for city cycling. My commute is only 3 miles, and I have no real complaints, just minor gripes. I can only commute once a week now, but I look forward to it all week.