Originally Posted by
atomship47
ditto. i talked to the manager once and asked him a few questions about the specialized tricross. he said he really didn't know but his lead tech would. however, she was at their other store that day.
he was a nice guy and all. he just couldn't answer some of my questions.
Ahh, Carrie (probably spelled differently). She's the only one I have met there that knows anything outside of BMX.
She is kind, knowledgeable, and has wonderful customer service skills. That being said I have stumped her once or twice.
I still buy niche producs from there as needed. Some singlespeed stuff, Chariott Carrier trailer stuff for my son, Specialized Bar Phat tape, but that's it. They are a Giant dealer though so I think I'll pick up my son's Giant Little Tricycle there.
Nice people, but not roadies. I asked for a quote on some Campy hubs there once. I received some amazing looks. Perhaps I was speaking Fretalian.