I crashed my bike a month and a half ago, destroyed my front wheel.

I ordered a pair of Open Pros + Ultegra hubs from Performance Bike a few weeks ago. The front wheel came in around 8 days, but after 2.5 weeks I still hadn't gotten the rear. So I called to check a week ago and apparently they'd gone out of stock. OK, popular wheel, but I would've liked an email warning I'd have to wait.

I get back from work on Friday and there's the wheel box in my living room. I tore it open to find only a manual on HG sprocket installation. At this point I'm livid. I haven't had a good ride in weeks and they'd already kept me waiting once. I called up customer service ready to try and get some free cork tape at the least.

Friendly NC woman: "Oh no, that's not good at all"
Me: "Yeah... it's just an empty box."

House mate bursts into my room, "you should get off the phone, Mike has the wheel in his closet."

Explaining to customer service that you've just been had by a jackass roommate is underrated. The box was perfectly re-sealed. So I put a cinder block through his windshield.


Seriously though, any ideas on how to get him back?


-Kian