Just an update

I got in contact with consumer protection, sent in the forms and two weeks later, got a call from the person handling the case and was told they spoke to the bike shop and the bike shop told them "I thought it was all sorted out".

I said nothing had been sorted out, and she made some calls and organized an independent frame builder to have a look at the bike. Took the bike in and the guy verified there is a problem with the frame. He said it can be fixed and would also realign the disc caliper mount.

Have to check with consumer protection and Giant to see what to do now.


Scott.