Originally Posted by
sygyzy
That's definitely a UPS issue. During the last 6 months, I've received an average of 25% damaged packages. I know everyone complains about UPS and I never usually have a problem but it's becoming really bad lately. I just don't get it. What confuses me the most is that the driver hands over a badly damaged package and I look at them and they shrug, like no big deal.
I think I can help out a little
Every year UPS traffic goes wild during the 4th QTR
UPS puts on lots of 'temps' for the season.
Not only are 'temps' not as experienced; they are not as motivated to do a good job.
This is not my explaination -- it is what one of my UPS reps told me several years ago.
And sure enough; we have more damage Oct thru Dec than during anyother time.
It is still a low percentage to be sure - no where near 25%
more like way way less than 1% Jan thru Sept
and approaching 1/2% during last Qtr
mike