This is why
I dont like buying from companies that ship UPS. Their boxes are 99% of the time damaged in some way, leaving question as to weather or not the contents are damaged.
FedEx and USPS have both served me well. USPS priority mail is often times cheaper than ups, and about 3x faster as well. FedEx ive only recieved stuff from, but alot of that was computer equipment. no damage at all, and always delivered before it was supposed to be...
If UPS is going to hire some high school dropouts that dont care if they damage goods, ill be checking who uses ups from now on and ordering elsewhere.
What can brown do for you? not a lot they are too damn slow with shipping anyways.
I hope things get worked out, sounds like bikes direct is handling it very professionally! Kudos to them
