Quote from Lullapalooza:

"I'm not sure how you would qualify a Timbuk2 bag being made for college kids who want to feel cool by latching onto a fashion statement, but Chrome bags aren't? If you ask me, the Timbuk2 bag is based on simplicity and utitlity as opposed to the "style" which seems to be more prevalent in Chrome bags."

Uhm ... style, eh? Chrome? Hmm. Neither my Metropolis or my Kremlin make my shoulder hurt when i wear them. Must be because of the padding and shape of the strap. Go figure. That the bags have any "style" to them does not take away from their very practical use (that is, being ridden by people on bikes). Which, if i may remind you, was my original point.

And for the "simplicity and utitlity" of Timbuk2 bags ... does that include comfort, or is that extra?

in any case, i hope you get it worked out ...