Originally Posted by
kergin
Question for bikesdirect: have you considered opening a single retail location near your actual operations, so those who are timid of purchasing sight-unseen can actually go and test ride built bikes?
Also, I'm throwing in with the wheelset guys - it would be really nice if you offered a wheel-builder form on the web, so people could mix 'n match to build whatever they wanted. Pre-built wheels with Ultegra/Dura-ace hubs and Velocity rims would be nice, too.
Hi
We do not hear from many customers that they are affraid to buy without test ride
However, our bikes are available to test ride in Dallas and Houston in my stores
We currently sell so many wheels on bikeisland it is hard to keep up; but I do not mind adding some. however, we will not be building wheels to order {I would like to suggest that Joe Young can do a great job for you on that}.