Dutret really is the epitome of the dreaded "internet customer". The guy who brings in a pile of parts which are far from a complete bike and expects us to hunt through the catalog for the minor bits and bobs to complete his/her mongrel. Or the person who believes the "Campy Record" Bikesdirect bike is at all comparable to X Bike at a bike shop. As far as I know, wholesale prices qualify as trade secrets and unless you're in the industry you have no right to know what the mark up is. With the slow turnover of non-keystone products in bike shops, it is absolutely necessary to keep wholesale costs mum.
Also, keep in mind the crumbling mortgage lending market when you ***** about rising costs on anything from imported cheese to bike parts. It has little to do with your struggling small business owner.