Originally Posted by
Ingleside
funny this came up..
a customer we hate to deal with (yet treat him like a king) came in the other day asking us to special order him a deda pista stem. the price we gave him was about $55 more than the cheapest price he could find online and wanted us to match the price. at first i were a little hesitant since i would have to special order it
You were hesitant BECAUSE you had to order it, and therefore made no investment in stocking it and had even less to offer him over ordering it himself? Seems kind of backwards.