Originally Posted by Ranger
I just got back from the LBS. They put the 11/32 Casette they had ordered for me on someone elses bike. THe owner told me that he has some 11/28's and that I would like them better. He can "just about guarantee I will."
Of course you will cause he says so
odds are one of the guys installed it on the other bike and didnt relize it was sold
have seen this before so it's the manages place to try and keep everyone happy
did he offer you a discount on the Casette ?
if he didnt that would have been the next step to try and keep you happy and not get pissed
cause they didnt mark it when it came in as sold
I hate busness pratices like this but it happens a lot
and "The american people are the most gullable in the world." Tell them what you think they want to hear and if it is, they will beleive it. If it aint then try another line
every busness owner/manger know this and most pratice it