ICS in Irvington is definately low key. Go in and ask for Scott Irons (owner) and tell him Jeff from NCAA sent you his way. He's a good guy and does just about anything for you. I've purchased four bikes from him in the last few months and scores of parts, tools, shop work. About the fairest guy you'll ever run into. The guys in the shop at BGI have ran interference for me and done some things for me on that occasional Sunday when ICS has been closed and there is a special emergency....like cutting a brake cable a little too close. Matthews is always a mixed bag. I've thought one guy there in particular was a smartass a time or two but, I just give it back and he smiles and I always end up getting set up right. The others? Well, got ripped off at Bike Line(?) in SnotRipple along the Moron Trail. Bike Wave on 86th....meh. Not impressed. NO!(bo) Ridge...Nuff said...Gay. There is a new Specialized dealer across from me in my town...Concerned he's not going to make it unless there are enough Yups to buy expensive bikes they can't ride anyway. Kinda got the snob vibe there too. Lots of Prarie Lance's frequent the joint and talk times. That's just my personal take.