Hi all,

I've just received my daughters new bike but there appears to be a problem with the crank and the chain. The crank rotates ok but is quite stiff so I guess the bearings are too tight?

The other problem is that when in gear 1 (largest rear cog) and pedaling backwards the chain slips off first gear and lands on second. The problem doesn't happen on gears 2-6. There is only 1 fron cog.

Is this something to do with the chain line or could it be a bent front cog spindle or something else?

Any advice welcome!