yeah, the guy who runs the place is kinda sorta ok, but can also be a dick. i have built 2 bikes, getting most things from here as i wanted to support them as a small lbs, but even after all the time and money i spent there, dave isn't really that helpful, nor friendly. even tho i'd always been cool and patient. they pretty much ruined a profile bottom bracket cup that was binding, they really didn't know what to do, nor did they really have the correct tool to get it done right. dave ended up whacking the spindle so hard it shot the bearing out the other side. I took it home and managed to reset the whole thing with a homemade press, which is exactly what i didnt want to do in the first place as the cup is aluminum. so now it just binds less and the cup is all f-d up looking.

i would never go back. i can appreciate being busy and absentminded and slow, but you could at least not be so irritable. still havent found a place i really like in the city, even after 9 years. i though bikeworks was it for a while.

-t